Allianz Türkiye Launches New AI-Supported Digital Health Solution

Allianz Turkey, which invests in digital health solutions with the vision of being a lifetime health partner for its customers, has launched a new AI-powered service through the Allianz'ım mobile application. The solution, called "Symptom Checker," enables Allianz health insurance customers to inquire about their symptoms from their location and receive instant information and guidance.

Allianz Turkey continues to lead in private health insurance with its extensive ecosystem, over 2.2 million health customers and strong digital infrastructure, while continuously improving its digital health services. Developed with the contribution of health professionals and holding international certifications, the new Symptom Checker provides customers with easy access to accurate information and the opportunity to consult with relevant specialist physicians online when necessary.

This solution, which responds to the expectation of speed and convenience in accessing health services, guarantees data security with HIPAA, ISO 27001 and ISO 13485 certifications. Allianz health insurance customers can benefit from this service free of charge and without limits throughout their policy period.

Allianz Turkey consolidates all digital health solutions, including the Symptom Checker, in the Digital Health section of the Allianz'ım mobile application. In this context, customers can access services such as 24/7 Dr. Allianz health consultancy, video specialist doctor consultations, psychologist, dietitian and physiotherapist support. Additionally, the "Healthy Content" section makes informative articles written by specialist physicians available to users.