Digitizing with a Human Touch

Global software developer eschbach is expanding the European deployment of its Shiftconnector® Plant Process Management software to further support chemical and pharmaceutical manufacturers in maximizing productivity and improving employee safety and production quality. Demand for the interactive management platform has increased significantly as experience managing the COVID-19 pandemic highlighted the advantages of digital communication among production teams. In parallel, eschbach is strengthening its regional implementation and technical teams to increase local presence and software customization capabilities. [caption id="attachment_133250" align="aligncenter"] Digitalization with a human touch: eschbach is strengthening Shiftconnector® plant processing support in Europe. (Photo: eschbach, PR002)[/caption] CEO Andreas Eschbach said: "24/7 plant operations depend on people, and digital support for teams helped them maintain production processes during the crisis, manage issues and preserve quality in abnormal situations. And it continues to provide valuable support as we advance with in-person, remote and hybrid work." Alongside the current trend toward increased digitalization and automation in process manufacturing, Plant Process Management software promotes human-centered, transparent communication with everyone involved from the production floor. It is unique in capturing and sharing compliance and asset performance data across all personnel levels, from equipment operators to shift managers and corporate functions. Andreas Eschbach continued: "We are proud to hear from our customers that our solution engages the fundamental, frontline factory workers in easily sharing their knowledge, as this is vital for providing a safer and more productive environment. No one wants information to be overlooked in a later stage that could otherwise cause preventable problems. Our Shiftconnector® connects each person on the shift team to one another, and together with other implementation partners in Europe we are very excited to expand its availability and support." Facilities operated by major process manufacturers in 21 countries are already using Shiftconnector as a way to improve inter-team communication by creating seamless handovers. Key customers report greater information transparency, comprehensive asset performance reports and smoother transitions; all of which can ultimately contribute to managing workplace safety and optimizing quality and performance. The Plant Process Management platform can also be used together with eschbach's io.Performance solution, which supports continuous improvement in production processes and provides effective and transparent real-time Overall Equipment Effectiveness (OEE) analysis.   Source