Digitization with a Human Touch

Digitization with a Human Touch
  • 25.01.2022
eschbach strengthens Shiftconnector® processing plant support throughout Europe, combining digitization with a personal touch. eschbach, a global software provider, is expanding the European setup for its Shiftconnector® Plant Process Management software to help chemical and pharmaceutical companies improve productivity while also ensuring employee safety and product quality. Since the COVID-19 epidemic demonstrated the benefits of digital communication within industrial teams, demand for the interactive management platform has expanded dramatically. In order to improve its local presence and software customization capabilities, eschbach is strengthening its regional application and technical teams. [caption id="attachment_133250" align="aligncenter" width="696"]İnsan dokunuşuyla dijitalleştirme Digitization with a human touch: eschbach strengthens Shiftconnector® processing plant support in Europe. (Photo: eschbach, PR002)[/caption] “24/7 plant operations rely on people, and digital support for teams has helped them to sustain manufacturing processes, manage issues and maintain quality in abnormal situations during the crisis. And it continues to provide valuable support as they move forward with in-person, remote and hybrid working,” comments Andreas Eschbach, CEO. Along with the current trend in process manufacturing to increasing digitization and automation, the Plant Process Management software fosters human-centric, open communication engaging everyone from the shop floor up. It is one of a kind in that it captures and shares compliance and asset performance data at all levels of the organization, from equipment operators to shift managers and corporate functions. Reporting can be customized to each plant's and workcenter's needs, providing a complete, easy-to-understand picture of routine tasks, flagged events, and status. Andreas Eschbach continues: “We’re very proud to hear from customers that our solution is engaging the essential, frontline plant workers in easily sharing their knowledge, as this is vital for ensuring a safer, more productive environment. No one wants information to be missed that could cause otherwise avoidable issues at a later stage. Our Shiftconnector® connects every person of the shift crew and we’re very excited to be extending its availability and support with further implementation partners in Europe.” Shiftconnector is already being used in 21 countries by large process manufacturers to improve inter-team communication and provide a seamless handover process. Greater information transparency, insightful asset performance reports, and smoother handovers are all reported by key clients, all of which can help manage workplace safety and optimize quality and performance. The Plant Process Management platform can also be used in conjunction with eschbach's io.Performance solution, which provides real-time Overall Equipment Effectiveness (OEE) analysis, allowing for continuous process improvement.   Source

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