We had an enjoyable interview with General Manager of METTLER TOLEDO Turkey Mr. M. Can Seyhan about the technologies used by the company, their targets in the coming years and the advantages they will bringto the sector.
Could you tell our readers about yourself and your professional background?
I graduated from Saint Benoit High School in 1985. I studied Civil Engineering at Yıldız Teknik University in 1989. I completed my MBA degree in İstanbul University and then continued my education at Akron University in United States.
My engineering background and management focused education laid the foundations of my 30 years of management career on the topics of sales and marketing of value-added products. With the experience I have gained, I’m a part of METTLER TOLEDO team for around a year as the General Director of Turkey organization.
What would you like to say about METTLER TOLEDO? What is your criteria for a successful policy?
Our purpose as METTLER TOLEDO Turkey is; being a solution partner for manufacturers in order to have them manufacture the best, the healthiest and the safest food products, have them develop pharma products to increase our quality of life and protect the environment we live in and have them manufacture chemical products that in line with the standards for a sustainable future.
METTLER TOLEDO Turkey team is working towards this purpose in full concordance with solution oriented and analytical approach. The most important building block of our success is being “One Team” which is the global motto of METTLER TOLEDO company. Our whole team dedicate themselves to a common purpose.
We aim to stand by our customers at every step with customer-oriented approach in order to bring our solutions to manufacturers so that they can increase their productivity, decrease production costs, offer customers top quality products and protect their brand image.
With this goal in mind we organized the 3rd Roadshow this year and more than 20 application and industrybased seminars. With Roadshow, we aimed for the manufacturers to test the solutions with their own products.
Besides application and industry-based seminars, we aimed for them to always be informed about the changing regulations and developing technologies.
Which industries are you active in? How wide is your product range?
As METTLER TOLEDO, we are offering many solutions suitable for all manufacturers, industries like Pharma, Food, Chemistry, Metal Plastic Electronic being in the first place.
From raw material to final product packaging and even retail weighing, we have comprehensive product and service solutions in all stages. We have four divisions; Laboratory, Industrial, Process Analysis and Product Inspection Systems.
For decades, METTLER TOLEDO has been the world leader in the manufacturing of latest technology precise devices for laboratory analysis.
From R&D to process scale-up, manufacturing, quality control and more, our equipment that support the value chain include a wide variety of detailed analysis from weighing to liquid processing, from chemical syntheses to titration, spectroscopy and other applications.
Through several services including device selection, installation, calibration and active technical training, we ensure that our customers are able to utilize the products they bought most effectively throughout its life cycle.
We are also a world leading supplier for industrial grade scales and terminals. Devices that can not only endure the hard conditions of industrial environments but also give advanced levels of precise and reliable results are only possible with strong and well-designed devices.
METTLER TOLEDO is famous for its great quality, advanced levels of precise weighing solutions in; chemistry, pharma, food, OEM, transportation, logistics, manufacturing and other industries. Whatever your industrial application is, METTLER TOLEDO can find a solution or create specific solutions that will meet your needs.
We are offering complete product inspection solutions for product processing and packaging. Product control solutions of METTLER TOLEDO protect the quality and integrity of your products from start to end.
As a global solution partner, we are benefiting from our rich industrial experiences we gained through our unique partnerships with our customers from all around the world. Our goal is to have our customers’ equipment meet their needs throughout the entirety of its life cycle.
Our various product inspection solutions include; advanced metal detectors, checkweighers that give high accuracy results, control systems with advanced x-ray technology and modern vision inspection systems.
Every single solution we offer is a result of experiences gained through working with our customers closely in various industries and markets all around the world for long years.
We know all the hardships manufacturers face with detail and for years we have been meeting the various needs of our customers through the unique product portfolio we have developed.
Process Analytics is a division inside METTLER TOLEDO that produces analytical measurement solutions intended for industrial production processes. We have more than 60 years of experience as the leader in liquid process analytics and ultra-pure water analytics industry.
Process analytics allow manufacturing companies to control their production through in-line, on-line or atline analytical measurements. METTLER TOLEDO offers process analytics equipment for a wide variety of applications, industries and analytical parameters.
Since increasing automation is important for industrial manufacturers, in-line and on-line analytical measurements that help with process controls have a critical importance.
METTLER TOLEDO believes reliable equipment has critical importance for analytical measurements in the process. For this reason, METTLER TOLEDO has developed the Intelligent Sensor Management (ISM®) comprised of various intelligent, digital analytical sensors that brings projection-based diagnosis and many other important features to process analytics. This decreases the possibility of a sensor malfunction during a process and provide reliable, consistent process control.
Analytical parameter portfolio concerning the process analytics of liquids of METTLER TOLEDO includes: pH, ORP (redox), dissolved oxygen (O2), dissolved CO2, turbidity, conductivity/resistance, dissolved ozone (O3), total organic carbon (TOC), microbial contamination, sodium ionic contamination, silica concentration, chloride and sulphate analysis.
How are your domestic and overseas sales volumes? According to which criteria do you determine your sales potential?
METTLER TOLEDO is a global manufacturer and marketer of precision devices for use in laboratory, industrial and food retailing applications. The company has a strong leadership position with more than 3 billion USD of sales globally.
A substantial amount of device sales is from segments that we are the leaders of. Aside from a wide product portfolio, we also have one of the biggest global sales and service organization amongst the companies that are manufacturing precision devices.
We are focusing on the high added-value segments of our market by providing innovative tools for our customers that often combine various technologies, including application specific solutions.
We are designing our instruments not only for valuable data collection but also to streamline the data processing and transfer to customer management information systems. METTLER TOLEDO has geographically diversified in 2019 through sales of 30% from Europe, 39% from America and 31% from Asia and other countries.
The company is providing sales, marketing and services in 40 countries with 8,150 employees and a wide global sales and service organization. The company has manufacturing assets in Europe, United States and China.
What is your outlook on technology as METTLER TOLEDO? How do you define the place and importance of technology in the industry you are active in?
Innovation is the cornerstone of our success. When it comes to innovation and quality, METTLER TOLEDO is in a position of leadership for a long time now. Even though innovation and quality traditionally start with research and development, its meaning transcends technology and also involves understanding the needs of our customers.
Long story short, we give our guarantee and make a commitment to convert our innovations into real values for our customers. Within this scope, we are conveniently bringing all the current regulations and technological innovations that comes with the time to our customers by synthesizing them with their needs.
Could you tell us about the latest product you launched in the industry? What kind of technological features does this product have?
With our ever-improving technologies, we are developing many new devices and solutions every single year. Some of these innovations are; Innovative Measurement Techniques-TDL Oxygen Gas Measurement Analyzer: METTLER TOLEDO has increased the feasibility of tunable diode laser (TDL) practices significantly through the use of corrugated optical path principle in GPro500 series. TDL spectroscopy is quickly becoming the preferred gas analysis technology for industrial processes. This analysis device of ours offers versatility in screening processes and unmatched ease of use and performance which will put you one step ahead.
More reliable results with high accuracy- anti static technology: Our XPE Analytical Scales are equipped with the unmatched StaticDetect™ technology which detects electrostatically loaded samples the moment they are placed on the weighing scales.
When the sample carries an electric charge, the user is warned with a warning signal. When combined with static electric prevention technology and improved Smart- Grid weighing scales, our solution provides you with reliable and precise results.
Easy pipetting through intelligent ergonomic designunmatched pipette tips: Rainin LTS makes pipette loading effortless and protects the pipette users from using force and excessive usage by decreasing the required force to set the tip.
Our patented technology which uses a thin gasket ring decreases friction substantially and cylindrical design with a positive stop part inside direct the shaft and prevent jamming.
Innovative user interface- customized user interface for laboratory devices: OneClick™ streamlines laboratory works and saves on time. Thanks to the consistent user interface between all laboratory devices, there is no need for users to spend time learning different interfaces.
Users can customize their screens and shortcuts and access their analysis and work flows to start them rapidly and easily; this process can be done through OneClick. This convenience and consistency in the processes provide less mistakes and better efficiency in the laboratory.
Expedited work flows- an unmatched solution for dosing solid objects: Quantos supersedes the place of dosing very small sample quantities which is a boring work. With automation and closed system protection, Quantos provides precise dust dosing for samples and weighing precision down to 0.005 mg.
Intelligent dosing nozzle has features like a storage container to scatter very effective or dangerous dusts and built-in radio frequency identification (RFID) to record all the data without any delay.
New solutions that support compatibility- good measurement practice, lifetime management system: METTLER TOLEDO has developed a management approach with five stages (based on scientific risk) for secure selection, calibration and operation of laboratory devices.
Good Weighing Practice™ (GWP®) is one our seven solutions that makes sure your measurements meet the criteria of the process constantly. Implementing GWP® guarantees the quality and consistency of your weighing processes throughout the whole operating time of your laboratory equipment.
Long life-weighing cells designed for the toughest conditions: Sturdy design of The POWERCELL™ PDX™ load cell system with full draft shield, 100% stainless steel components and quickly connected stainless steel cables with double protection gives you a clear advantage through its unmatched performance.
This sturdy design which was combined with innovative features like built-in micro-processors and diagnosis ability with projection offers superior reliability and precision, decreases maintenance costs and extend the life of vehicle scales.
What kind of technical service and support do you provide for your customers?
Technical service is a primary subject for METTLER TOLEDO. We are offering a wide variety of services including a comprehensive weighing service portfolio, laboratory scale services, industrial scale service, on-site service for product inspection instruments and service for analytical measurement devices.
Our technicians who are specialized with overseas and local trainings support you with carrying out device services using professional and specific measurement devices. METTLER TOLEDO is offering comprehensive service solutions that keep your device compatible and with great performance throughout its life cycle.
Are there any practices you undertake within the scope of social responsibility? How do these practices reflect on your employees, your brand and your sense of responsibility?
As I stated previously, our purpose as METTLER TOLEDO is to ensure the safety and quality of released products. While manufacturing the devices that will provide this, we are following a policy that will not harm the environment and will preserve resources.
Our global principle GreenMT ensures that this notion is prevalent in all of our locations, even in our smallest units. As Turkey organization, we are running sustainable projects with social cooperation associations in events that we organize at least 3 times a year.
These projects ensure that our whole team shares an awareness for social responsibility. We will keep doing such projects in the future and in greater numbers.
Could you talk about your goals for the coming years? What kind of innovations will be there for METTLER TOLEDO in the coming years?
METTLER TOLEDO is a company founded on innovation. Constant progress and innovations are the building blocks of our organization. There is an increasing number of added-value products being manufactured in Turkey.
As I stated previously, our purpose is; being a solution partner for manufacturers that are manufacturing added-value products in order to have them manufacture the best, the healthiest and the safest food products, have them develop medications to increase our quality of life and protect the environment we live in and have them offer chemical products that conform to the standards for a sustainable future.
Within this scope, meeting the needs of our customers and ensuring that they are always informed about the developing technologies and changing regulations, including the topics of Industry 4.0 and digitalization, are our priority.
